Legal

Last updated: 19 May 2026

This page sets out important legal information about Ashcroft Nursing Home and your use of this website. We’ve tried to keep it plain and friendly — if anything is unclear, please get in touch and we’ll happily explain.

About this website

This website (ashcroftnursing.co.uk) is provided by Ashcroft Nursing Home to share information about our care, our home, our team and our services. By using this website you agree to these terms. If you do not accept them, please don’t use the site.

Regulatory information

Ashcroft Nursing Home is registered with and regulated by the Care Quality Commission (CQC), the independent regulator of health and adult social care in England. Our most recent inspection reports are available on the CQC website and we are happy to share copies with you on request.

Use of this website

You are welcome to browse the site, read our content and submit enquiries to our team. You agree to use the website lawfully and not to do anything that could harm the site, other visitors or our team. We may update, change or temporarily withdraw the website at any time — for example, when we add new pages, refresh our information or carry out routine maintenance.

Acceptable use

When using this website, please do not:

Submit information you know to be false, misleading or fraudulent
Submit content that is unlawful, threatening, abusive, defamatory or harassing
Use the website in any way that could damage, disable or impair it
Attempt to gain unauthorised access to any part of the website, its servers or any connected systems
Use automated tools, bots or scrapers to collect content or submit enquiries
Use the website or our brand in any way that could mislead a resident or family member

Intellectual property

All content on this website — including text, images, illustrations, photography, video, logos, brochures, the Ashcroft and Chapter brand marks and the overall design and layout — belongs to Continuum Healthcare Limited or our licensors, and is protected by UK and international copyright and trademark law. You may view, share and print pages for your own personal, non-commercial use. You may not copy, republish, modify or use any of this content for commercial purposes without our prior written permission.

Information on this website

We take care to make sure the information on this website is accurate and up to date. However, content is provided for general information only and is not intended as medical, clinical or care advice for any individual. Every person’s situation is unique, and choosing the right care should always involve a personal conversation with our team and, where appropriate, your GP or other healthcare professionals.

Service details such as room availability, daily activities, fees and admissions criteria may change from time to time. Please contact us directly for the most current information before making any decisions.

External links

Our website may link to external sites we don’t operate — for example, the Care Quality Commission, the NHS, the Alzheimer’s Society or the Information Commissioner’s Office. We include these links because we believe they’re useful, but we don’t control their content and aren’t responsible for what they publish or how they handle your data. Please read their own terms and privacy notices when you visit.

Limitation of liability

While we work hard to make sure this website is helpful and runs smoothly, it is provided “as is” without any warranties of any kind. To the fullest extent permitted by law, Continuum Healthcare Limited and Ashcroft Nursing Home are not liable for any loss or damage arising from your use of this website, the temporary unavailability of the site, or any errors or omissions in the content. Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law — including liability for personal injury or death caused by negligence, or for fraud.

Privacy and data protection

How we handle the personal information you share with us — including through our enquiry form, brochure requests and direct correspondence — is set out in our Privacy Policy. We recommend you read it alongside this Legal page so you understand both our terms of use and how we look after your data.

Changes to these terms

We may revise these terms from time to time — for example, to reflect changes to our services, technology or the law. When we do, we’ll update the “Last updated” date at the top of this page. Your continued use of the website after any changes means you accept the revised terms.

Governing law

These terms and any dispute or claim arising from your use of this website are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any such disputes.

Contact us

If you have any questions about these legal terms or any aspect of how Ashcroft Nursing Home operates, our team is always happy to hear from you. Email us at info@ashcroftnursing.co.uk, call us on 01274 862053, or write to Ashcroft Nursing Home, Cleckheaton, United Kingdom.